A council meeting recording and transcription service is a cornerstone of good governance and the principle of public transparency. It transforms complex, heated and lengthy discussions – concerning budgets, bylaws and the quality of life of residents – into an official, accurate and accessible textual protocol. This documentation is not only a legal obligation in many cases, but also an essential tool that enables monitoring, supervision and control, and strengthens public trust.
The special challenge of council meetings
Unlike a quiet executive meeting, council meetings pose unique challenges that ordinary tools fail to meet:
- Multiple speakers: council members, department heads, legal advisors and residents who often speak at the same time.
- Professional jargon: Use of specific legal, budgetary and municipal terminology.
- Background noise: public hall, intermissions, microphones of varying quality.
- The importance of accuracy: Every word in the protocol can have legal or budgetary significance. A transcription error can lead to a misinterpretation of a decision.
Here, traditional transcription solutions consistently fail.
Why don’t the old methods just work anymore?
For years, authorities have relied on two main methods, each with a hefty price tag:
- Manual-human transcription: This is the most expensive and slowest approach. Transcribing one hour of audio requires about 3 hours of work by a skilled transcriptionist, and can cost up to $150. For an average 4-hour council meeting, the cost skyrockets. The result: the authority is forced to transcribe only a fraction of the meetings, waits a long time for the minutes, and wastes valuable public funds.
- Standard automatic speech recognition (ASR) tools: These are cheap and fast solutions, but their error rates are too high for official use. They don’t know how to distinguish between speakers, “invent” words when they don’t understand jargon, and turn a heated discussion into meaningless gibberish. The result is an unusable protocol that requires long hours of manual editing, which negates the entire advantage.
Comparing solutions: cost vs. benefit
| Transcription method | Accuracy level (in a heated meeting) | Speaker identification | Cost per hour of audio | Delivery time |
| Manual transcription | High | Available (manual) | Very high (about $150) | Days to weeks |
| Standard ASR tool | Very low | Not available | Low | Minutes |
| Tamleluya | Very high | Automatic and accurate | Significantly low | Minutes to hours |
The Tamleluya Revolution: Human Accuracy, Machine Speed
We realized that the public sector needed a third solution – one that provides the accuracy of a human transcriber, at the cost and speed of a machine.
Our technology is based on one of the most advanced AIs in the world, specifically trained to deal with the challenges of transcribing council meetings.
- Accurate speaker identification: Our system can distinguish between the different council members, the legal advisor, and the secretary. The resulting minutes are clear and organized by speaker, so you always know who said what.
- Understanding Context and Jargon: Our engine understands terms like “property tax,” “improvement levy,” “planning plan,” and “closure order,” and ensures they are recorded correctly in the minutes.
- Budget efficiency: We provide professional transcription at a fraction of the cost of manual transcription, allowing you to transcribe every meeting, not just the most important ones, within your budget.
Q&A: Everything a council secretary needs to know
Q: Our council meetings are particularly noisy, with interjections and interruptions. How does AI deal with this?
A: This is exactly our strength. While simple tools crash in the noise, our system has been trained on thousands of hours of complex discussions and knows how to filter out noise and focus on the key speakers. Together with speaker identification, you will get a clear picture of the discussion, even if it was noisy.
Q: We are committed to publishing the minutes to the public within 48 hours. Do you meet this requirement?
A: Absolutely. Our entire transcription service is built For speed. Instead of waiting days, you will receive the transcript within hours of uploading the recording. We understand the need for speed in public work, which is why our service is an urgent transcription service as standard.
Question: Is your transcription considered an official protocol that can be relied upon?
Answer: Yes. Our product provides an accurate and objective meeting transcript that reflects what was said. It forms a solid basis for the official council protocol, saves the council secretary hours of typing and allows him to focus on verifying the decisions and their wording, instead of deciphering the recording.
Upgrade your transparency and efficiency
It’s time to stop wasting public money on expensive and outdated solutions, or risking incorrect protocols from automated tools. Tamalluya’s council meeting recording and transcription service is the most modern, accurate and cost-effective solution for maintaining proper administration.
