Terms of Service – Transcription Service

Beta Version – No Liability

 


 

1. Service Definition and Nature

1.1 Beta System

This service is an experimental beta version provided “AS IS” and “AS AVAILABLE” without any warranties, commitments, or guarantees of any kind whatsoever. The system may encounter failures, be unavailable, break down, or operate unexpectedly at any time and without prior notice.

1.2 Experimental Nature

The service is offered for testing and trial purposes only. Any use of the system is at your sole risk and expense.

1.3 No Commitments

Company makes no commitments regarding service level, availability, quality, accuracy, speed, or any specific outcome whatsoever.

 


 

2. Liability Limitations and Waivers

2.1 Waiver of Liability – Technological Risks

You hereby waive completely and irrevocably all claims, demands, or rights against Company, its owners, employees, representatives, or anyone acting on its behalf in connection with any damage, loss, inconvenience, or problem arising from the use of the system or inability to use it, including damages arising from inherent technological limitations such as:

  • Cyber incidents or security breaches despite protective efforts

  • Technical failures or infrastructure malfunctions that caused information exposure

  • Technological limitations that could not be reasonably prevented

  • Loss or deletion of files and data for any reason

2.2 No Liability – Technological Limitations

Company shall NOT be liable in any way for:

  • Any direct, indirect, consequential, incidental, or punitive damages

  • Damages arising from cyber incidents or technological security limitations

  • Information loss due to technical failures or system malfunctions

  • Loss of data, files, or information of any kind

  • Business or activity interruptions

  • Loss of profits or revenue

  • Damage to reputation or goodwill

  • Costs of substitute services

  • Costs of data recovery or cyber damage repair

  • Any other damage, even if Company was warned of the possibility of such damage

2.3 Tiered Maximum Liability Cap

In the event that a court determines Company is liable despite the above waivers, maximum liability shall be limited according to actual usage:

Liability caps by usage level: a) Free usage: $10 USD maximum b) Monthly payment up to $25: Maximum liability of $40 USD c) Monthly payment $26-50: Maximum liability of $80 USD d) Monthly payment $51-100: Maximum liability of $120 USD e) Monthly payment over $100: Maximum liability of $200 USD

Liability shall be determined by the highest level the user belonged to during the 6 months preceding the incident.

 


 

3. Security Limitations and Technological Risks

3.1 Security Efforts and Their Boundaries

Company dedicates reasonable efforts to protect information in the system. However, you acknowledge and understand that no technological system is completely breach-proof, and internet-based services are inherently exposed to technological risks, including but not limited to: cyber breaches, technical failures, infrastructure malfunctions, or malicious attacks.

3.2 Recognition of Technology-Inherent Risks

You acknowledge and accept that using any digital service involves risks inherent in technology, including:

  • Possibility of security breaches despite protective measures

  • Technical failures that may cause information exposure

  • Component failures in infrastructure (servers, networks, databases)

  • Sophisticated cyber attacks that may bypass security measures

3.3 Limitations of Absolute Security Commitment

Company cannot commit to 100% security of information, as security technology constantly evolves alongside attack methods. You understand and agree that using the system involves accepting these risks.

3.4 Your Responsibility for Risk Assessment

You are responsible for assessing whether the risk level is appropriate for the type of information you plan to upload. It is strongly recommended not to upload information whose exposure could cause you significant damage, unless you are willing to assume the risk.

3.5 Waiver of Claims for Technological Limitations

You waive claims against Company for damages arising from natural limitations of technology, including security breaches, technical failures, or information exposure that occurred despite reasonable security efforts.

3.6 Information Storage and Backup Policy

Company does not commit to long-term storage of your audio files or transcriptions. It is strongly recommended to maintain backup copies of all files important to you. Files may be deleted or lost due to technical failures, system upgrades, or operational decisions.

3.7 Information Access for Operational Purposes

Company and its employees may access your information for technical operations, support, or problem-solving purposes only. You agree to this access limited to legitimate operational purposes.

3.8 Security Incident Reporting

In case of suspected security incident that may affect your information, Company will act to notify you in accordance with legal requirements and to the best of its ability.

 


 

4. User Obligations and Liability Transfer

4.1 User’s Sole Responsibility

You bear sole and complete responsibility for all use of the system and all consequences arising therefrom, including:

  • Verifying system suitability for your needs before use

  • Ensuring you have backup copies of all files

  • Checking transcription accuracy before using it

  • Destroying sensitive information before uploading to the system

4.2 Limited and Conditional Indemnification by Usage Level

You agree to indemnify and hold harmless Company and all those acting on its behalf for claims, damages, or expenses arising from:

  • Your use of the system or inability to use it

  • Your breach of these terms of service with intent or gross negligence

  • Your violation of law or third-party rights done knowingly

  • Content you uploaded to the system in explicit violation of terms of service

  • Any action or omission by you related to the system performed with intent

Indemnification Limitations by Usage Level: a) Indemnification is limited to direct damages only and does not include indirect or consequential damages b) Indemnification is limited to the following caps:

  • Free usage: $20 USD

  • Up to $25/month: $60 USD

  • $26-50/month: $120 USD

  • $51-100/month: $180 USD

  • Over $100/month: $300 USD c) Indemnification applies only when it is clearly and unambiguously proven that the breach was committed knowingly and intentionally d) Company will notify you in writing within 30 days of any claim and allow you to defend e) Indemnification shall not apply to damages caused by system failures or security deficiencies on Company’s part

4.3 Content Responsibility and Prevention of Sensitive Content Upload

You represent and warrant that you have all necessary rights and licenses for content you upload, and that the content does not violate third-party rights or any law. You explicitly agree not to upload or process sensitive information including medical information, financial data, personally identifiable information (PII), or any other sensitive data protected by privacy regulations such as GDPR or CCPA. You bear sole responsibility for compliance with all applicable privacy laws and for notifying all parties involved in the use.

4.4 Illegal or Offensive Content – Limited Liability by Usage Level

You agree not to upload content that is illegal, defamatory, offensive, discriminatory, or violates third-party rights. Company reserves the right to remove such content immediately and suspend or terminate your access without prior notice.

Limited Indemnification for Offensive Content by Usage Level: You will indemnify Company for claims regarding offensive content only if all the following conditions are met: a) You uploaded content knowing explicitly that it was illegal or offensive b) You ignored Company notice to remove the content within 48 hours c) Indemnification is limited to direct damages and the following caps:

  • Free usage: $20 USD

  • Up to $25/month: $40 USD

  • $26-50/month: $80 USD

  • $51-100/month: $120 USD

  • Over $100/month: $200 USD d) Indemnification shall not apply if Company identified the problematic content but did not remove it within reasonable time

4.5 Legal Compliance and Lawful Use

You explicitly agree not to use the service for any illegal or unauthorized purpose, and that your use of the service complies with all applicable local, national, and international laws and regulations.

 


 

5. Service Availability and Updates

5.1 No Guaranteed Availability

The service may be unavailable at any time, for any period, and without prior notice. Company makes no commitment to any availability whatsoever.

5.2 Changes and Cancellations

Company may modify, suspend, or cancel the service at any time without prior notice, and you shall not be entitled to any compensation or refund.

5.3 Data Deletion

Company may delete all your data at any time without prior notice and for any reason or no reason.

 


 

6. Payments and Cancellations

6.1 Non-Refundable Payments

All payments are final and non-refundable under any circumstances, including cases of failures, unavailability, or dissatisfaction with the service.

6.2 Free Hours – Immediately Revocable Right

Unused free hours do not roll over to subsequent periods and are non-refundable. Company may revoke, cancel, or reset free hours at any moment, without prior notice, for any reason or no reason, at its sole and absolute discretion. Free hours are a revocable privilege and not a property right, and you have acquired no right or interest in them.

6.3 Free Hours Policy Changes

Company may at any time change the amount of free hours, reduce them, cancel them entirely, or limit their use without prior notice and you shall not be entitled to any compensation or settlement.

6.4 Unusual Usage and Rights Revocation

Company may determine at its sole discretion that your usage is “unusual” or “unreasonable” and revoke free hours immediately. Examples of usage that may be considered unusual include (but are not limited to): uploading long files, intensive use, or any use Company deems inappropriate.

6.5 User Responsibility for Balance Monitoring

You are responsible for checking your free hours balance before each use. Company does not commit to notifying about balance changes or hour revocations, and shall not be liable for damages arising from ignorance of balance status.

6.6 Subscription Cancellation

Company may cancel your subscription at any time without prior notice or reason and you shall not be entitled to a refund.

 


 

7. Prohibited Use and Suspensions

7.1 Account Suspension

Company may suspend or block your access for any reason or no reason at any time.

7.2 Data Loss During Suspension

Upon suspension or blocking, all your information may be deleted without possibility of recovery.

 


 

8. Intellectual Property and Content

8.1 Limited License to Company and Copyright Rights by Usage Level

You grant Company an unlimited, perpetual, irrevocable, royalty-free license to all content you upload, including commercial use, distribution, processing, and creation of derivative works. You represent that you hold all necessary rights, titles, licenses, and permissions for any content uploaded to the system.

Limited Copyright Indemnification by Usage Level: You agree to indemnify Company for copyright infringement claims only in the following cases: a) You uploaded content knowing explicitly that it infringed copyrights b) Indemnification is limited to the following caps:

  • Free usage: $30 USD

  • Up to $25/month: $80 USD

  • $26-50/month: $140 USD

  • $51-100/month: $200 USD

  • Over $100/month: $300 USD c) Company notified you within 15 days of the claim and allowed you to remove the content d) Indemnification shall not apply if Company continued using the content after you informed it of the copyright issue

8.2 Waiver of Moral Rights

You waive all moral rights in the content you upload.

 


 

9. Time Limitations and Governing Law

9.1 Short Statute of Limitations

Any claim against Company must be filed within 30 days of the occurrence of the alleged damage, after which the claim shall be time-barred.

9.2 Israeli Law and Dispute Resolution

This agreement is governed by Israeli law. Any dispute arising under or in connection with this agreement shall be resolved by binding arbitration under the rules of the Tel Aviv Chamber of Commerce Arbitration Institute, conducted in Tel Aviv, Israel.

9.3 Privacy Regulations Compliance – Limited Liability

You bear responsibility for compliance with privacy and data protection regulations applicable to you, including GDPR, CCPA, and Israeli Privacy Protection Law. You agree to obtain all required consents from parties whose voice or information is uploaded to the system.

Limited Privacy Indemnification: You will indemnify Company for privacy claims only when all the following cumulative conditions are met: a) Privacy regulation violation was committed by you knowingly and intentionally b) You did not obtain required consents despite knowing they were required c) Indemnification is limited to 5 times the payments you made to the system in all periods d) Company notified you within 30 days of the claim or investigation e) Indemnification shall not apply if the problem was caused by system leakage or security deficiency on Company’s part f) Indemnification shall not apply if Company did not delete the information as you requested in accordance with your rights

 


 

10. Validity and Changes

10.1 Terms Modification

Company may modify these terms at any time without prior notice. Continued use of the system constitutes agreement to the new terms.

10.2 Supremacy of Terms

In case of conflict between these terms and any other statement by Company, these terms shall prevail.

 


 

11. Declaration of Intent and Recognition of Technological Risks

You hereby declare and confirm that:

  • You have read and understood the terms of service in their entirety

  • You are using the system at your sole risk

  • You understand this is a beta system without any liability

  • You acknowledge and understand the risks inherent in technology

  • You understand that no digital system is completely immune to breaches

  • You waive all rights to sue Company

  • You waive claims arising from technological limitations or cyber incidents

  • You accept all risks involved in using the system

  • You are responsible for assessing the risk level and its suitability for your needs

  • You are advised to maintain backup copies of information important to you

 


 

Use of the system constitutes complete and irrevocable agreement to these terms, including recognition of risks inherent in technology.

Don’t agree? Don’t use the system.



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